If you have been sent on the Work Programme, or are going on it shortly, reading the guidance the government sends to those organisations that deliver the programme is worthwhile. No matter which organisation you attend they will have to stick to the rules in this document, so you might want to read it before you start.
Find out what you’re entitled to, how to claim and what to do if it goes wrong. There’s also advice on keeping your benefits and who to turn to if you need advice and support. Remember, as Universal Credit is introduced different areas have different systems, so try the online help at Turn2Us to find out more.